FAQs

1. How long does it take to feel relief?
The SoothingLAB™ Smart Eye Massager provides both immediate relief (in as little as 15 minutes a day) as well as long term health benefits with repeated use.

2. How well does this work on migraines?
Incredibly well. The heating function of the massager is a true life saver against migraines and headaches which over 10,000+ customers around the world have been telling us.

3. Can I use the massager while wearing contact lenses of eye lash extensions?
Yes! Our massager is completely safe and easily usable even if you wear contacts or eye lash extensions. If you do find that it causes you some discomfort, we recommend removing your contact lenses until you've finished with the eye massager. 

4. Who can or cant use this device?
This device can work for anyone above the age of 3. 

5. How often can I use this device per week?
We recommend using the eye massager daily for a minimum of 15 minutes for lasting relief.

6. Is the Eye Massager safe?
The device is 100% completely safe to use! Our device has received all the medical certifications to be considered as a completely safe device for you and your eyes.

7. How do I clean the Eye Massager?
The cloth that touches your skin can be cleaned and sanitized with wet wipes.

8. How does the Bluetooth feature work?
The Bluetooth feature is for anyone who wants to listen to music while receiving a nice and relaxing eye massage. Just connect your smart device with your massager via Bluetooth and you're ready to go!

9. Is there a warranty?
Our 90 day trial, 100% money back guarantee will protect you incase you regret your purchase. You can opt in for a warranty at checkout. We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help.

10. Whats included?
1x The SoothingLAB Smart Eye Massager
1x USB Charging Cable
1x User Manual